In this course you will delve into the English language learning new words and phrases to enhance your language proficiency. We will first introduce you to the vocabulary related to typical service providers used in everyday life and identify the services offered by each of these providers.Once familiar with the terminology you will delve into two main grammar topics. The first grammar point will start by helping you master causative and passive causative verbs focusing on how to use these verbs when forming questions. You will also compare how to use words such as 'get' and 'have' as causative and passive causative verbs. In the second grammar section you will learn more about writing sentences in direct and indirect speech and examine the changes needed when these sentences are written in the present simple and past simple tenses.This course will allow you to explore and complete activities to enhance your English reading listening and speaking skills. In addition you will find a downloadable writing task in this course's 'Resources' section which will guide you in improving your writing skills. Enroll today to take another step forward in becoming proficient in this universal language.